Privacy Policy

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Last updated: July 24, 2026

Smile Stone Dental Clinic ("Smile Stone", "we", "our", or "us") operates smilestonedentalclinic.com. This page sets out how we handle the information you share with us, whether you are simply browsing the website or reaching out to book an appointment. By using this website, you agree to the practices described below.

1. Information We Collect

We may ask for or receive the following information from you:

  • Your name, phone number, and email address when you fill out our contact form or enquire about a treatment
  • Details you choose to share about your dental concern or the treatment you are interested in
  • Any message or additional notes you type into our enquiry form
  • Information you share with us directly over a phone call or WhatsApp chat

We only collect what is needed to respond to your enquiry or assist with your appointment. We do not ask for financial or payment details through this website.

2. How We Use Your Information

The information you provide is used to:

  • Get in touch with you regarding your enquiry or requested appointment
  • Understand which treatment you are interested in so our team can prepare accordingly
  • Answer questions you raise through our contact form, phone, or WhatsApp
  • Maintain basic records of enquiries for our clinic's internal reference

We do not use the information you submit through this website for unrelated marketing purposes, and we do not sell or rent your details to any outside party.

3. Confidentiality of Dental & Medical Information

Any clinical or treatment-related information you discuss with our dentists, whether during a visit, a phone call, or through the website, is treated as confidential. Such information is used strictly to guide your diagnosis, consultation, or treatment planning at our clinic, and is not shared outside the clinic except where required for your own treatment or by law.

4. Sharing of Information

We do not share, sell, or trade the personal details you submit through this website with third parties for their own marketing use. Information may only be shared in limited circumstances, such as:

  • With a specialist we refer you to as part of your treatment
  • When required by law, court order, or a government authority
  • To protect the rights, safety, or property of our clinic, our patients, or the public

5. Links to Other Websites

Our website may contain links to other websites, such as our Google Business Profile, WhatsApp, or social media pages. We are not responsible for the content or privacy practices of those external websites, and we recommend reviewing their own policies before sharing information with them.

6. Protecting Your Information

We take reasonable steps to keep the information you share with us secure and limit access to it to the staff members who need it to respond to your enquiry or assist with your treatment. That said, no method of transmitting information over the internet is completely risk-free, and we cannot guarantee absolute security.

7. Children's Information

Our website is not directed at children, and we do not knowingly collect information directly from a child through this website. Enquiries regarding paediatric dental treatment are expected to be submitted by a parent or guardian on the child's behalf.

8. Your Choices

You are free to choose what information you share with us through this website. If you would like us to correct, update, or remove details you have previously shared with our clinic, you can reach out to us using the contact details below and we will act on your request where reasonably possible.

9. Changes to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices. Any updates will be posted on this page, and the "Last updated" date at the top will be revised accordingly. We encourage you to review this page occasionally.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out to us: